Terms of service

Terms and Conditions & Disclaimer – Nuvy

Table of Contents

  • Company Information

  • Scope of Application

  • Offers and Contract Formation

  • Prices and Payment

  • Shipping

  • Right of Withdrawal

  • Product Compliance and Warranty

  • Supplement Disclaimer

  • Liability

  • Third-Party Services and External Links

  • Intellectual Property

  • Privacy and Cookies

  • Complaints

  • Governing Law and Dispute Resolution

  • Final Provisions

By accessing our website or purchasing any of our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or services.

Company Information

This website is operated by:
BLSH Worldwide Limited
Email: info@getnuvy.com

Throughout these terms, "we", "us", or "our" refers to Nuvy and BLSH Worldwide Limited.

Scope of Application

  1. These Terms apply to all offers, purchases, and agreements made via the Nuvy website by customers in the United States, United Kingdom, Canada, Australia, and New Zealand.

  2. These Terms are available for review and can be saved for future reference before making a purchase.

  3. We reserve the right to update these Terms at any time. Changes will not affect existing orders already confirmed.

Offers and Contract Formation

  1. All products offered on our website are subject to availability and are not binding.

  2. A contract is formed once you place an order and meet the conditions of sale.

  3. You will receive an automatic order confirmation via email upon successful checkout.

  4. We take reasonable security measures to protect your data and payment information.

  5. We reserve the right to refuse or limit orders, especially in cases of bulk purchases or suspected abuse.

Prices and Payment

  1. All prices are listed in your local currency where applicable and include any applicable sales tax unless otherwise stated.

  2. Prices are subject to correction in case of typographical or system errors.

  3. Payment must be completed before dispatch unless otherwise agreed.

  4. Available payment methods are clearly shown during checkout.

  5. If you fail to pay on time, we may charge interest and recovery costs in accordance with local laws.

Shipping

  1. Orders are shipped to the address provided during checkout.

  2. We aim to dispatch orders within [insert timeframe] business days after payment confirmation.

  3. Estimated delivery times vary by country and are provided at checkout.

  4. Risk of loss or damage is transferred to the customer once the order is delivered, unless otherwise agreed.

  5. For multi-item orders, risk transfer applies per delivered item.

Right of Withdrawal

  1. Customers may return products within 14 days of delivery, without providing a reason.

  2. Items must be returned unused and in original packaging, where reasonably possible.

  3. Return shipping costs are the responsibility of the customer unless otherwise stated.

  4. Refunds will be issued within 14 days of return receipt or proof of return, including the original shipping fee (if applicable).

  5. The right of return does not apply to sealed items (e.g., supplements) that are unsealed after delivery for hygiene reasons.

Product Compliance and Warranty

  1. Products are guaranteed to meet the specifications as described and to be fit for normal use.

  2. Warranty periods and policies vary by country. Where applicable, the legal minimum warranty duration will be honored.

  3. Warranty does not cover damage due to misuse, wear and tear, or improper handling.

  4. Any manufacturer or third-party warranty is in addition to your legal consumer rights.

Supplement Disclaimer

IMPORTANT: Please read carefully before using any of our supplements.

  1. Nuvy supplements are sold as dietary supplements in accordance with regulations in the US, UK, Canada, Australia, and New Zealand.

  2. Supplements are intended to support, not replace, a healthy diet and lifestyle.

  3. No medical claims are made regarding the diagnosis, treatment, cure, or prevention of any disease.

  4. Always consult a physician before use, especially if you are:

    • Pregnant or breastfeeding

    • Taking medication

    • Managing a health condition

    • Allergic to any ingredients

    • Under 18 or over 65

    • Scheduled for surgery

  5. Discontinue use immediately and consult a doctor if you experience any adverse effects.

  6. Results may vary per individual due to lifestyle, health, and other personal factors.

  7. Never exceed the recommended dosage on the product label.

  8. Store products in a cool, dry place out of reach of children. Do not use after the expiration date.

Liability

  1. To the maximum extent permitted by law, BLSH Worldwide Limited and Nuvy are not liable for:

    • Allergic reactions or side effects

    • Interactions with medications or other supplements

    • Health deterioration due to misuse

    • Damage caused by improper use or overdose

    • Any indirect or consequential damages related to product use

  2. Our liability for direct damages is limited to the total amount of your order.

  3. This limitation does not apply in cases of:

    • Personal injury or death caused by our negligence

    • Fraud or misrepresentation

    • Any liability that cannot be excluded under applicable consumer law

Third-Party Services and External Links

  1. Our website may contain links to third-party websites or services. We are not responsible for their content or offerings.

  2. Use of external services is at your own risk. We are not liable for any resulting loss or damage.

Intellectual Property

  1. All content on our website (texts, images, trademarks, logos, etc.) is owned by Nuvy or our licensors.

  2. You may not reproduce, distribute, or use any material without our express written permission.

Privacy and Cookies

  1. We collect and process personal data in line with our [Privacy Policy].

  2. Our website uses cookies to enhance user experience. See our [Cookie Policy] for details.

Complaints

  1. For complaints about our products or service, contact us at info@getnuvy.com with a detailed description.

  2. We aim to respond to all complaints within 14 business days.

Governing Law and Dispute Resolution

  1. These terms are governed by the laws of the country where the customer resides.

  2. You may bring legal action in your local courts as permitted by consumer protection law.

  3. We are open to resolving disputes through third-party mediation or arbitration where legally applicable.

Final Provisions

  1. If any part of these Terms is found to be invalid, the remainder remains enforceable.

  2. In case of language discrepancies, the English version shall prevail.

By continuing to use our services, you confirm that you accept and agree to these Terms and Conditions.

Last updated: May 15, 2025
© 2025 Nuvy / BLSH Worldwide Limited – All rights reserved